Terms of Service

Last updated: October 2026

These terms apply to your use of this website and to any security services you engage Solixtar Corporation (“Solixtar”, “we”) to perform.

Our services

WordPress hack cleanup and malware removal, security audits and hardening, and PCI DSS compliance consulting. The specific scope, timing, and price of any work are agreed per engagement — we quote per site.

Best efforts, no guarantee

We apply professional skill and care to every engagement. However, because website security depends on third-party software, hosting, and credentials outside our control, we cannot and do not guarantee that a site will be free of all compromise, that a cleanup will be permanent, that search-engine warnings or rankings will be fully restored, or any other specific outcome. We do our best; we do not promise a particular result.

Your responsibilities

You remain responsible for maintaining your own backups, keeping credentials secure, and keeping your software (WordPress core, themes, and plugins) updated after our work. Providing timely, accurate access and information helps us help you.

Limitation of liability

To the fullest extent permitted by law, Solixtar’s total liability arising from any engagement is limited to the fees you paid for that engagement, and we are not liable for indirect, incidental, or consequential loss (including lost revenue or data).

Governing law

These terms are governed by the laws of Malaysia.

Changes & contact

We may update these terms; the date above reflects the latest version. Questions? Use the contact form on this site.

Your site is hacked. Let’s fix it today.

Send us the symptoms and your site URL. You’ll hear back within 24 hours with a clear plan — most sites are cleaned the same day.